Telviva One is a white-labelled cloud-based Unified Communication as a Service (UCaaS) tool. It is a general-use cloud multi-channel tool managing audio, web chat, video conferencing, and text channels such as WhatsApp and Slack into a single pane of glass, enabling work from everywhere. The product also offers integrations into the mainstream cloud CRMs such as Salesforce, Zoho and Zendesk.