Statistics and Wallboards
How do they work?
Whether you using your Xelion Softphone or you mobile app, Xelion users can manage their wallboard to suit their needs. Whether you work for a large organisation or a smaller enterprise, it’s up to the you which features you need and how you want to set them up and allocate them. Various wallboards can be displayed within your team, and team statistics for departments and individuals can be viewed with in real time.
Why use Xelion?
Wallboards are an excellent tool to support making informed decisions. Teams can see real time data on the go, helping them to improve efficiency and customer experience by optimising call flow and procedures.