By providing a one-stop shop, value-based pricing strategy for cost-sensitive customers, Sangoma has promoted itself as an attractive option for customers seeking a rich, highly available UCaaS service at prices suitable for midmarket customers.

Sangoma’s one-stop shop allows customers to choose the best option to fit their business, with seamless customer experience being at the forefront of all UC services. Bundle solutions including SD-WAN, contact centre functionality, API-enabled communications, access control and handsets, now provide businesses with the option to adopt at scale.

The continued recognition from Gartner Magical Quadrant outlines Sangoma’s growth within the UC industry, with increased emphasis being placed on recruitment and customer experience in 2023 as the company targets further growth in the UK – after recently announcing the appointment of Mark Jones as Head of Channel.

Following the news, Simon Horton, VP of International Sales at Sangoma, said: “It is great to see Sangoma recognised as a long-standing UC provider within the Channel. Our ongoing relationship with key customers and resellers has allowed us to establish a trust relationship throughout our supply chain, allowing businesses to see the real value of Sangoma’s UC platform.”

“Our Gartner recognition further exemplifies our continued growth within the UK and our forward-thinking vision expansion in 2023. After acquiring NetFortris last year, this further cemented our position within the Channel and UC industries, allowing us to focus on sustained growth during unpredictable times. Despite fears of an impending recession and ongoing supply chain issues, we are still committed to developing our presence within the UK with a drive on recruitment and increased focus on customer experience to ensure our customers’ demands are met and exceeded.”

https://www.sangoma.com/sangoma-recognized-in-the-gartner-ucaas-magic-quadrant/