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As the UK's leading CRM provider for the telecoms & IT sector, we help companies build stronger, more efficient, and successful businesses. Automating workflow and providing real-time, accurate data enables them to make reliable data-driven decisions resulting in faster growth, increased profits, and happier teams & customers.
Our mission is to help our customers solve their greatest challenges and exploit valuable opportunities.
Our platform, The Layer, addresses many ICT-based challenges that generic solutions cannot. We support executive, marketing, sales, provisioning, billing, finance, engineering, and technical support teams, and provide a holistic view of lead and customer interactions across all business functions from within one platform.
If your business is struggling to bring in change at the speed required, you need access to better quality data, or if you would like to explore how we can help you to execute your digital transformation strategy, visit us at Channel Live 2023.
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Products
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Our order processing module provides a real-time, 360⁰ view of the progress of orders. Your order processing teams can manage key tasks such as: order approvals, credit checks, porting dates and stock ... -
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Let your sales team flourish with intuitive sales processes and automation. Improve task management, forecasting, reporting and sales management with a single view of all customer interactions. -
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Look after customers with our dedicated service module. With a highly customisable case management system, smart workflow, live widgets, SLA and customer feedback monitoring, your customers will never ... -
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The #1 CRM for Telecoms & IT Companies. Join the leading ICT companies using The Layer to: Save ££££s and time by increasing efficiency. Build better relationships and delight employees and customers. ...
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