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2025 Conference Programme

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Embracing Opportunities with AI Communications: Top 5 Trends for 2025

20 Mar 2025
Conference Theatre
Keynote Session- Embracing opportunities and usability for the channel to ensure best customer experience.
  • Embracing Opportunities with AI Communications: Top 5 Trends for 2025

  • AI continues to shape the future of business and customer engagement, and staying ahead of emerging trends is crucial
  • Exploring five key AI trends that are set to define 2025 reflecting what customers expect, what businesses prioritise, and how the world is adopting AI innovations Embracing these advancements to enable more meaningful conversations, delight customers, and drive impactful results
Chairperson
Charlotte Hathway, Editor - Comms Business
Speakers
John Work, Sales Engineering Leader - Dialpad